Configuring cookies

Internet Explorer 7 (Windows) and above or Firefox 3.6 and above (Windows, Macintosh)

1. Enable the cookies

For Internet Explorer 7.x/8.x/9.x

Tools > Internet Options > Privacy tab > Click on "Advanced".
Select "Override automatic cookie handling".
Select the "Accept" option under "First-party Cookies".
Select the "Accept" option under "Third-party Cookies".

For FireFox

Tools > Options > Privacy > History
Select "Use custom settings for history" from the pull-down menu.
Also select "Accept cookies from sites" and "Accept third-party cookies".

2. Enable the scripts

For Internet Explorer

Select Tools > Internet Options > Security tab > Internet
Click on "Default level".
(If you cannot click on it, unselect the "Enable Protected Mode".)

For FireFox

Tools > Options > Contents
Select "Enable JavaScript" and click OK.

3. Register as a trusted site (IE)

Open Tools > Internet Options > Security tab
Click and select "Trusted Sites"
Click on the "Sites" button while "Trusted Sites" is selected,
Add WELBOX's website URL ( ) to trusted sites.
Ensure that the Security level is set to higher than the "Default level".

4. Disable the content advisor (IE)

Tools > Internet Options > Contents tab > Disable the content advisor (if it is enabled).

5. Clear the cache

For Internet Explorer 8.x/9.x

Tools > Internet Options > General > Browsing History > Delete
Unselect "Preserve Favorites and website data" and only select the "Temporary Internet files" before clicking the "Delete" button.

For Internet Explorer 10.x/11.x

Click on "Settings" at the top right of the screen (the gear-shaped icon) > Internet Options > General
Browsing History > Delete > Uncheck "Preserve Favorites website data".
Check only "Temporary Internet Files and Cookies" > Click "Delete" button.

For FireFox

Tools > History > Delete browsing history
Select "Temporary Internet Files" and click "Delete".

Different browsers and versions of browsers have different ways to configure settings.
Please refer to the Help menu of the browser you are using for different ways of configuring your cookies.