A3
You can not log-in if the following apply.
Please double-check the content of what you have entered.
The following cases will return an error when entering your membership number or password.
After double-checking your entries, please try logging-in again.
(1) If you have entered full-width characters
(2) If you have entered a space
(3) If you did not place a hyphen in the correct position
If you can find nothing wrong with the above, the following 2 are considered to be possible causes.
1) Problem due to the browser settings
This website uses cookies to recognize the users. If you are unable to login even after entering the correct membership number and the password, it may be because your browser is configured to have the cookies disabled.
Click here on how to enable cookies on your browser.
If you are accessing the website from your workplace through firewalls and/or a proxy server, you may not be able to login. In this case, please contact your company's network administrator directly.
2) Your membership service period has not started or has expired
It is also possible that your membership service has not started or has expired. Please contact your company (welfare department) or organization.